Category: Banking Sector

  • Fidelity Bank Strengthens Leadership With New Board Appointments

    Fidelity Bank Strengthens Leadership With New Board Appointments

    In a strategic move to sustain its impressive performance, leading financial institution Fidelity Bank Plc has announced significant changes to its Board of Directors, effective January 14, 2025.

    According to a regulatory filing on the corporate disclosure portal of NGX Regulation Limited, the Bank has received the Central Bank of Nigeria’s (CBN) approval to appoint Alhaji Abdullahi Sarki Mohammed as an Independent Non-Executive Director, Ms. Obiaku Augusta Okam as a Non-Executive Director, and Mr. Sufiyanu Ibrahim Garba as an Executive Director, all effective January 14, 2025.

    Alhaji Mohammed brings over 36 years of experience in financial services, public administration, and human resources development, having held key leadership and executive roles at prestigious institutions including First Bank of Nigeria Plc and Polaris Bank Limited. His extensive expertise encompasses banking, public service, and business advisory.

    Ms. Okam boasts more than 30 years of impressive experience across banking, financial services, real estate, and retail sectors. Currently the Managing Director/CEO of Skycurve Nigeria Limited, she has held leadership positions at Zenith Bank Plc and Nigeria International Bank Limited (Citibank).

    Mr. Garba has over 30 years of multifunctional and cross-border experience at leading financial institutions in Nigeria and the United Kingdom including executive and leadership roles at prestigious financial and non-financial institutions such as Access Bank Plc, Union Bank of Nigeria Plc and Keystone Bank Limited. His career background spans banking, financial services, public service, general management and business origination across a broad range of segments.

    Commenting on the appointment, Mustafa Chike-Obi, Chairman of Fidelity Bank Plc stated that “The Board welcomes these distinguished individuals and looks forward to leveraging their extensive experience to drive the Bank’s strategic objectives and further its growth trajectory.”

    In a separate regulatory filing on January 16, 2025, the Bank announced the meritorious retirement of Alhaji Isa Mohammed Inuwa, a former Independent Non-Executive Director, and Mr. Chidi Agbapu, a former Non-Executive Director, following the completion of their tenures in line with the Bank’s policies whilst expressing sincere appreciation for their service and wishing them the very best in their future endeavours.

    Ranked among the best banks in Nigeria, Fidelity Bank is a full-fledged customer commercial bank serving over 8.3 million customers through its 251 business offices in Nigeria and the United Kingdom, as well as through digital banking channels. The bank has garnered multiple local and international awards, including the Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, Best Payment Solution Provider Nigeria 2023, and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards. It was also recognized as the Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023 and the Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.

  • Polaris Bank Partners Amtis Skills Place to Empower Young, Next Generation Designers

    Polaris Bank Partners Amtis Skills Place to Empower Young, Next Generation Designers

    Lagos, Nigeria – In its determination to produce the next generation of young designers who will go on to capture the imagination of the world in fashion, Polaris Bank partnered, with Amtis Skills Place, a body dedicated to producing contemporary vocational skills to young Nigerians to identify, train and mentor young designers through the 2024 Amtis Fashion Competition.

    Since its inception in 2015, Amtis Skills Place has been committed to equipping young Nigerians with vocational skills, bridging the gap between traditional education and the evolving job market.

    This year’s event, proudly sponsored by Polaris Bank brought together emerging designers aged 18 to 35 gathered to design garments inspired by vintage styles. Teams include; fashion designers, makeup artists, and models working collaboratively. Participants were judged on creativity, craftsmanship, teamwork, and adherence to the vintage theme, celebrating classic fashion eras; while empowering the next generation of entrepreneurs.

    The competition, organized by Amtis Skills Place, culminated in an awards ceremony where three finalists emerged as winners. Wuraola Robert clinched the top prize of ₦500,000, while the second and third-place winners were awarded ₦300,000 and ₦200,000, respectively.

    In an address to the participants delivered on behalf of Polaris Bank’s Managing Director/CEO, Kayode Lawal remarked: “Polaris Bank ensures that you achieve your dreams in the right perspective, which is why we partnered with Amtis Vintage Fashion. We can assure you that there will be bigger things in the coming year: a more expanded event, more content, more giveaways, and greater empowerment for the business sector.”

    The Managing Director of Amtis Skills Place, Omotunde Adebusola, commended Polaris Bank for their pivotal role in supporting entrepreneurship in the country especially, the competition saying: “We are deeply grateful to Polaris Bank for believing in our vision to nurture young talents. Their partnership made this year’s event a resounding success, and we look forward to even greater collaborations in the future.”

    The overall winner, Wuraola Robert, expressed her gratitude after receiving the grand prize saying: “I am overwhelmed with joy and gratitude to Polaris Bank for this incredible opportunity. This competition has transformed my career, and I’m excited to invest this prize into growing my brand.”

    The Amtis Vintage Fashion Competition exemplifies the mission of Polaris Bank and Amtis Skills Place by empowering participants to translate their creativity into viable careers.

    Polaris Bank was adjudged Nigeria’s Best Bank for MSMEs of the Year in Business Day’s Banks and Other Financial Institutions (BAFI) Awards & Nigeria’s Best Bank in MSME Lending in the maiden MSME Awards organized by Nairametrics & The Economic Forum.

  • UNITY BANK CSW2024: Mrs. Tomi Somefun Reaffirms Commitment To Going Above And Beyond

    UNITY BANK CSW2024: Mrs. Tomi Somefun Reaffirms Commitment To Going Above And Beyond


    The Managing Director/CEO of Unity Bank Plc, Mrs. Tomi Somefun has commended the lender’s frontline staff for effectively translating its Customer Service Charter thereby forging a culture of responsiveness and exceptional partnership to demonstrate unwavering commitment to customers.

    In a message commemorating this year’s Customer Service Week, Mrs. Somefun celebrated with staff in customer service roles and expressed deep appreciation to the bank’s clients for their continued trust and loyalty, which have propelled the bank’s growth and success.

    “This year’s theme “Above and Beyond” supports our mission at Unity Bank which enables us to reflect on our collective journey so far where our customers are at the centre of our business,” she said.

    Somefun further stated that the Bank is continually investing in innovation as well as revamping existing systems, noting that new tools and strategies would be rolled out in the coming months to further enrich customer experiences. “Whether it’s through improved digital platforms or personalized services, we are committed to enhancing the way you bank with us,” she added.

    While acknowledging the essential role frontline staff play in creating lasting relationships with customers, Somefun said that through dedication, resilience, and professionalism, Unity Bank Customer Service has demonstrated that it embodies the “Above and Beyond” theme of this year’s celebration.

    “Day after day, our staff go beyond the call of duty, ensuring that every customer interaction is handled with care and excellence. They are the reason our customers continue to choose Unity Bank.”

    Also speaking, the Bank’s Chief Customer Service Officer, Elfrida Igebu said that, “Throughout the week, we have seen firsthand what it means to go the extra mile. Our commitment to exceeding expectations, personalizing experiences, and showing genuine empathy has set us apart and created lasting connections with our customers.”

    She noted that the different activities lined up to celebrate the customer service week “have strengthened the team’s professional capabilities and reinforced the bonds that make us a united team.”

    From October 7 – 11, the Bank lined up several activities to celebrate customers and the exceptional teams in its over 200 branches nationwide, rewarding outstanding staff members, while reflecting on the theme of this year’s event – Above and Beyond.

    The Bank has continued to prioritize the customer over the past few years through its increased focus on digital strategy. For instance, over the past four years, it has maintained its commitment to customer service excellence by introducing innovative digital products such as the multilingual USSD banking *7799#, and mobile banking solution, UniFi which have boosted customers’ access to the Bank’s services, while facilitating convenience.

    These electronic banking channels are constantly updated with new and exciting features to put the customers first and make their banking experiences top-notch in the industry.

  • Unity Bank Partners Association of Nigerian Women In Business Network To Empower Women Entrepreneurs With AI, Digital Marketing Skills

    Unity Bank Partners Association of Nigerian Women In Business Network To Empower Women Entrepreneurs With AI, Digital Marketing Skills

    Unity Bank Plc, in collaboration with the Association of Nigerian Women in Business Network (ANWBN), hosted a capacity-building workshop to empower women entrepreneurs with essential skills in artificial intelligence (AI) and digital marketing. The initiative, themed “Empowering Women Entrepreneurs: AI and Digital Marketing Strategies,” aimed to equip participants with tools to thrive in the digital economy.

    The workshop highlighted the growing influence of technology on business operations, providing attendees with strategies to leverage digital platforms for market expansion, improved operational efficiency, customer engagement, and enhanced brand visibility.

    Industry leaders such as Dr. Opeyemi Ojesina, CEO of Jesshill Consulting, Nkechinyere Ojiego, General Manager of Simba Group, and Mrs. Adenike Abimbola, Divisional Head of Retail and SME Banking at Unity Bank Plc, led sessions focused on using advanced technologies and customer-driven marketing approaches to grow businesses.

    Mrs. Adenike Abimbola, speaking after the event, emphasized Unity Bank’s commitment to empowering women entrepreneurs. “The digital landscape offers unique opportunities for women to scale their businesses. Over 70% of women entrepreneurs in Nigeria are looking for such capacity-building initiatives to transition from traditional to technology-driven business methods,” she stated.

    She further praised the partnership with ANWBN, reaffirming Unity Bank’s dedication to supporting female-led businesses, particularly through products like the Yanga Account, designed to meet the financial needs of women entrepreneurs.

    One participant, Mrs. Yetunde Adeniran, a fashion designer, shared how the workshop provided her with valuable insights on integrating digital technology into her business operations. She also highlighted Unity Bank’s Yanga Account as a vital financial tool for small business owners.

    Unity Bank launched the Yanga Account in 2022 to promote financial inclusion for women, and this workshop reinforces the bank’s continued efforts to empower female entrepreneurs in Nigeria, providing them with resources, financial tools, and educational support to succeed in today’s competitive market.

  • Unity Bank Projects N27 Billion In Q4 Earnings, Aims For N4 Billion Profit

    Unity Bank Projects N27 Billion In Q4 Earnings, Aims For N4 Billion Profit

    Unity Bank Plc has projected gross earnings of N27 billion and a Profit After Tax (PAT) of N4 billion for the fourth quarter of 2024, according to its latest earnings forecast released to the Nigerian Exchange Group on September 9, 2024.

    This forecast represents a slight increase from the N26 billion in projected gross earnings for the third quarter of 2024. The bank’s outlook remains positive, with a pre-tax profit anticipated at N4.2 billion.

    The forecast indicates a rise in interest income, with expectations moving from N23 billion to N24.5 billion. Additionally, net revenue is projected to increase by 1.0% to N7.2 billion, up from N6.5 billion in Q3 2024. Net operating income is forecasted to reach N12 billion.

    Unity Bank also anticipates an increase in cash flow from financing activities, projecting it to rise to N481.4 billion from N353.6 billion, marking a 1.3% quarter-on-quarter growth. This growth reflects the bank’s improving liquidity position, which is crucial for sustaining its business operations.

    In its earnings forecast, Unity Bank emphasized its commitment to maintaining an optimistic outlook and delivering high-quality, customer-centric products and services. The bank plans to enhance its digital lending platforms and channels to further improve customer experiences.

    Analysts suggest that the bank’s Q4 forecast demonstrates a steady growth trajectory, supported by strong performance indicators and strategic adjustments aimed at navigating challenging market conditions.

    The forecast indicates that Unity Bank is well-positioned to achieve its financial targets, provided there are no significant disruptions in the operating environment.

  • RASHEED BOLARINWA: NIPR Appoints New Head For FinanceHub Committee

    RASHEED BOLARINWA: NIPR Appoints New Head For FinanceHub Committee

    The Governing Council of the Nigerian Institute of Public Relations (NIPR) has announced the appointment of Rasheed Bolarinwa, President of the Association of Communication and Marketing Professionals in Banks (ACAMB), as the Chairman of its newly established FinanceHub Committee. This committee, which encompasses the banking, insurance, and pensions sectors, aims to advance sustainable Public Relations practices within the finance industry.

    Bolarinwa, who currently serves as the Head of Brand Management and Corporate Communication at Polaris Bank, brings a wealth of experience from journalism, public relations, and the financial sector. His appointment is expected to significantly enhance the committee’s efforts to promote robust PR practices in the finance sector.

    The FinanceHub Committee is part of a broader initiative by NIPR to create specialized sectoral hubs. Other key appointments include Mrs. Thelma Okoh for the Maritime Hub, Dr. Jossy Nkwocha for the Energy Hub, and Mr. Basil Agboarumi for the Aviation Hub. Additionally, Dr. Ahmad Sajoh will lead the Anti-Corruption and Consumer Protection Hub, while Miss Chimdi Neliaku will head the Young Practitioners Hub.

    The nomination letters for these positions were signed by Uzoma Onyegbadue, the Registrar/Secretary to the NIPR Governing Council. The establishment of these sectoral hubs is aimed at fostering sustainable and effective public relations practices across various sectors.

    During the inauguration of the chairpersons and committee members, Dr. Ike Neliaku, National President of NIPR, expressed his satisfaction with the appointments. He emphasized that the selection of the nominees reflects the trust and confidence the NIPR council has in their expertise and dedication. Neliaku, alongside other governing council members, pledged support for the new sectoral hubs and expressed enthusiasm for the collaborative efforts ahead.

    “We look forward to working with you all to make a positive impact on public relations practices within your respective sectors,” Neliaku stated.

    The new committee and sectoral hub chairpersons are expected to play a crucial role in enhancing PR practices and contributing to the development of their respective industries in Nigeria.

  • Polaris Bank, Nigeria Conservation Foundation Extend Tree Planting Initiative To Kano

    Polaris Bank, Nigeria Conservation Foundation Extend Tree Planting Initiative To Kano

    Polaris Bank Limited, in collaboration with the Nigeria Conservation Foundation (NCF), has taken its tree planting initiative aimed at promoting land restoration and environmental sustainability to Kano State. The commemorative tree planting event took place on Friday, August 30, 2024, at the Ajingi Community Reserve, Kunkurawa, Kano.

    This initiative is part of the Bank’s ongoing efforts to support environmental preservation, having launched the scheme in June 2024 to commemorate World Environment Day. The global theme for 2024—”Land Restoration, Desertification, and Drought Resilience”—guides the project, which began at the Tai Solarin University of Education (TASUED), Ijagun, Ijebu Ode, Ogun State.

    Mahmud Kawu, Polaris Bank’s Divisional Head for the North, representing the Bank’s Managing Director/CEO, emphasized the importance of sustainability to the organization’s mission. In his message, Kawu stated, “At Polaris Bank, sustainability is more than a catchphrase; it’s the core of who we are. Our commitment to sustainability is reflected in every aspect of our operations, from promoting responsible banking and empowering communities to tackling environmental challenges and driving economic growth.”

    Kawu highlighted that the Bank’s partnership with the NCF aligns with its commitment to supporting sustainable economic growth and the importance of environmental preservation. He encouraged residents of Kano to actively participate in the tree-planting initiative to ensure the long-term success of environmental conservation efforts.

    The event further underscored the significance of the project in promoting a greener future, reducing carbon footprints, and raising public awareness about environmental sustainability. “The benefits of our tree-planting initiative cannot be overemphasized. It contributes significantly to the restoration of degraded areas, prevention of soil erosion, and enhancement of biodiversity,” Kawu explained.

    He concluded by reaffirming Polaris Bank’s dedication to environmental stewardship through corporate responsibility, highlighting the Bank’s role in supporting a sustainable and eco-friendly future for all.

  • Fidelity Bank Trains 1,276 Women in Digital and AI Skills

    Fidelity Bank Trains 1,276 Women in Digital and AI Skills

    As part of its commitment to empower women with relevant entrepreneurship skills, leading financial institution, Fidelity Bank Plc, partnered with ImpactHER to host another round of free digital and Artificial Intelligence (AI) skills training for businesswomen. The training, organized by ImpactHER, was held from Monday, August 19 to Friday, August 23, 2024, and successfully trained 1,276 women entrepreneurs in digital and AI.

    Situating the importance of the training within Fidelity Bank’s strategy, Osita Ede, Divisional Head, Product Development at Fidelity Bank Plc said, “Available data points to the fact that women-led small businesses account for over 40% of Micro, Small, and Medium Enterprises (MSMEs) in Nigeria. This underscores the critical role female entrepreneurs play in driving economic growth.”

    “At Fidelity Bank, we believe that empowering female entrepreneurs with the relevant skills to run successful businesses would go a long way in helping individuals to grow, businesses to thrive and economies to prosper in line with our mandate.”

    The online training, delivered by ImpactHER, covered various topics related to leveraging technology for successful businesses. These included “Getting Started with Email Marketing,” “How to Harness AI for Content Creation as a Small Business Owner,” and “Branding and Positioning.”

    Efe Ukala, Founder of ImpactHER, explained the importance of providing free training: “Statistically, women and girls are 25% less likely to leverage digital technology for basic purposes, 4 times less likely to know how to program computers, and 13 times less likely to file for technology patents. This highlights the importance of equipping African women with digital skills that can be leveraged to scale their businesses. Data shows that Africa can add 180 billion dollars to its GDP by 2025 if we close the e-commerce digital gap. By offering this training at no cost and collaborating with supporters like Fidelity Bank to reach more women, we’re working to make these vital skills accessible to women entrepreneurs who can drive this economic growth.”

    This collaboration demonstrates Fidelity Bank and ImpactHER’s commitment to providing free, high-quality training to women entrepreneurs. By combining ImpactHER’s expertise and Fidelity Bank’s network and support for small businesses, the program aims to create lasting impact in the business community.

    Participants praised the free program’s practical approach and the immediate applicability of the skills learned. The success of this initiative paves the way for future collaborations aimed at empowering more women entrepreneurs across Nigeria through free, accessible training programs. The August 2024 cohort brings the number of women entrepreneurs trained under the partnership to 5,719.

    Ranked as one of the best banks in Nigeria, Fidelity Bank is a full-fledged commercial bank with over 8.3 million customers serviced across its 251 business offices in Nigeria and the United Kingdom as well as on digital banking channels.

    The bank has won multiple local and international awards including the Export Finance Bank of the Year at the 2023 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, the Best Payment Solution Provider Nigeria 2023 and Best SME Bank Nigeria 2022 by the Global Banking and Finance Awards; Best Bank for SMEs in Nigeria by the Euromoney Awards for Excellence 2023; and Best Domestic Private Bank in Nigeria by the Euromoney Global Private Banking Awards 2023.

  • Fidelity Bank Affirms Commitment To Data Protection, Strong Corporate Governance

    Fidelity Bank Affirms Commitment To Data Protection, Strong Corporate Governance

    Leading financial institution in Nigeria, Fidelity Bank Plc, has assured its customers of unwavering commitment to upholding the highest level of ethical standards in all dealings with customer data.

    The assurance comes amid allegations by the Nigerian Data Protection Agency (NDPA) against the bank relating to data breach.

    While reiterating its commitment to strong corporate governance, Fidelity Bank, in a statement signed by its Divisional Head, Brand & Communications, Dr Meksley Nwagboh, maintained that it has conducted its services with highest ethical standards by ensuring full compliance with extant laws on data protection.

    Giving a breakdown of its dealings with the NDPC since it received a letter of the alleged data breach, the bank stated that “on April 30th, 2023, we received a notice of investigation from the Nigerian Data Protection Agency (NDPA), now the Nigerian Data Protection Commission (NDPC). The investigation was in respect of a complaint from [name has been withheld to protect the identity of the complainant] who claimed that [name withheld] details were used to open an account in the bank without [name withheld] consent.

    “Based on this notice, we conducted an internal investigation into the circumstances around the claim and discovered as follows:

    “An account opening request was received online in the name of [name withheld], and an email was sent to the email address attached to the request informing them about this.

    “In compliance with our Data Protection policy, accounts created online without full documentation are not allowed to be operational and are closed after 30 days if the outstanding documents are not provided to authenticate the identity of the person seeking to open the account.

    “In compliance with our data protection laws, the account was not allowed to be operational as the passport photograph and BVN were not provided.

    “The account was immediately placed on “Post No Debit” status as the applicant was expected to complete the account opening process by providing the outstanding documents for verification within 30 days. This was not done, and the account was eventually closed.

    “On May 2nd, 2023, we responded to the NDPC that the bank did not violate any law because there was no data breach and that the account opening process was not completed. On our part, we carried out due diligence by immediately blocking the account and subsequently closing the account when we did not receive the outstanding documents.

    “At no point in the process was the account ever operational.

    “On July 7th, 2023, we were invited for a Pre-Action meeting with NDPC. During the meeting, we restated our position as earlier communicated to them in our letter dated May 2nd.

    “However, despite our explanation and evidence provided to support our claim, the agency informed us that they had reached a conclusion to impose a penalty on the bank.

    “On 5th December of 2023, we got a letter from NDPC demanding we pay a ‘remedial fee’ of N250 million within 21 days.

    “We immediately commenced another round of engagements with the Commission as we were convinced. We had not breached any extant law or regulation.

    “While discussions were still ongoing with the NDPC, we received another letter on the 20th of August demanding that we now pay N555.8m naira.

    “As a responsible financial organization with a history of strong corporate governance standards, we remain committed to the due process of the law, and we wish to assure all our customers of our unwavering commitment to upholding the highest level of ethical standards in all our dealings with customer data.

    “Our commitment to strong corporate governance has earned us local and international recognition, including the prestigious CG+ award. This is the highest rank under the Corporate Governance Rating System (CGRS) of the Nigerian Exchange Group (NGX), which evaluates listed companies against established best practices and standards.

    “As a bank, we remain in discussions with the NDPC over an amicable resolution to this matter.”

  • Unity Bank Promotes Digital Literacy, Youth Empowerment Innovation

    Unity Bank Promotes Digital Literacy, Youth Empowerment Innovation

    Unity Bank Plc has reaffirmed its commitment to youth empowerment and digital innovation by hosting a high-impact webinar focused on the role of digital technology in sustainable development. The event, held as part of the bank’s ongoing initiatives to support the digital economy, attracted participants from across Nigeria’s Telecommunications, Media, and Technology (TMT) ecosystem, including startups, fintech players, and content creators.

    The webinar featured prominent Nigerian technology leaders, including Mr. Gbolahan Salami, Senior Vice President of Growth, Product, and Strategy at WakaNow, and Mr. Micheal Ogundare, CEO and Co-founder of Crop2Cash. Both speakers provided valuable insights on how digital technology can empower the next generation and drive inclusive economic growth in Nigeria.

    Unity Bank’s Head of Strategy and Innovation, Mr. Ibukun Coker, highlighted the bank’s dedication to empowering Nigerian youth through various initiatives. He emphasized the importance of bridging the digital divide and equipping young people with the necessary skills to thrive in the rapidly evolving digital economy. “Empowering the youth through digital technology is key to unlocking sustainable development in Nigeria,” Coker said. “At Unity Bank, we are committed to driving initiatives that ensure our youth are well-positioned to harness technology for positive change and economic progress.”

    The webinar also served as a platform for participants to engage directly with industry experts, many of whom left the event with renewed optimism about their ability to leverage digital technology for personal and societal advancement.

    In addition to the webinar, Unity Bank has been actively involved in other youth-focused initiatives. The bank recently partnered with SkillPaddy in the “Count Her In” tech program, which aims to empower over 1,000 women with software engineering training. As part of this initiative, Unity Bank provided full sponsorship to 40 young girls, enabling them to receive specialized training in IT skills. This effort was part of the bank’s activities to commemorate International Women’s Day 2024 and is intended to bridge talent supply gaps while helping young women launch careers in the tech industry.

    Unity Bank’s ongoing efforts to support digital literacy and youth empowerment underscore its broader mission to foster sustainable development and create opportunities for young Nigerians to succeed in the digital economy.

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